Acceptable Use Policy
Last updated: May 2026
1. Introduction
This Acceptable Use Policy sets out the rules for using EngiLink and all related services operated by LUMACORE GROUP LTD.
By using EngiLink, you agree to comply with this policy.
Failure to follow this policy may result in suspension or permanent removal from the platform.
2. About the Platform
EngiLink is a platform for engineers, subcontractors, companies, recruiters, and suppliers operating within the fire, security, electrical, and related industries.
Users may:
- Create profiles
- Advertise services
- Post jobs
- Buy and sell equipment
- Communicate with other users
- Upload documents and listings
3. Prohibited Conduct
You must not use EngiLink to:
Illegal Activity
- Break any applicable law or regulation
- Promote unlawful activity
- Sell prohibited or stolen goods
- Commit fraud or deception
False Information
- Upload false qualifications or certifications
- Misrepresent experience or insurance
- Use fake identities or impersonate others
- Post misleading listings or advertisements
Abusive Behaviour
- Harass, threaten, abuse, or intimidate others
- Post discriminatory, hateful, or offensive material
- Encourage violence or illegal conduct
Platform Abuse
- Attempt to gain unauthorised access to systems or accounts
- Upload viruses, malware, or harmful code
- Scrape, copy, or harvest platform data without permission
- Interfere with platform security or operation
- Circumvent account restrictions or bans
Spam and Unauthorised Advertising
- Send spam messages
- Post repetitive or misleading content
- Promote unrelated services or schemes
- Use automated systems or bots without permission
Marketplace Abuse
- Sell counterfeit, dangerous, illegal, or prohibited items
- Misrepresent the condition or ownership of goods
- Manipulate listings or pricing fraudulently
- Attempt off-platform scams or fraudulent payments
4. User Responsibilities
Users are responsible for:
- Ensuring information uploaded is accurate
- Maintaining valid insurance and qualifications where required
- Carrying out appropriate due diligence
- Ensuring compliance with employment, health and safety, and tax obligations
- Keeping account credentials secure
5. Content Standards
Any content uploaded to EngiLink must:
- Be lawful
- Be accurate and truthful
- Not infringe intellectual property rights
- Not contain harmful software
- Not contain obscene or abusive material
We reserve the right to remove content at our discretion.
6. Reporting Abuse
Users may report:
- Fraudulent activity
- Fake qualifications
- Suspicious listings
- Abuse or harassment
- Illegal content
EngiLink may investigate reports and take appropriate action without notice.
7. Enforcement
We reserve the right to:
- Remove listings or content
- Suspend accounts
- Restrict platform access
- Permanently terminate accounts
- Report unlawful activity to authorities
Serious breaches may result in immediate removal from the platform without warning.
8. Limitation of Responsibility
EngiLink does not actively monitor all content or transactions and cannot guarantee the accuracy or legality of user-generated content.
Users interact and transact entirely at their own risk.
9. Changes to This Policy
We may update this Acceptable Use Policy at any time.
Updated versions will be published on the platform. Continued use of EngiLink after changes are published constitutes acceptance of the updated policy.
10. Contact Information
LUMACORE GROUP LTD
Company Number: 17178838
Registered Office:
Office 2 Winnings Court Yard
Walbottle Road
Newcastle Upon Tyne
United Kingdom
NE15 9RU
Trading Platforms:
https://engilink.co.uk
https://lumacoregroup.com/